I'm Emily,
nice to meet you!

I'm a mixed-methods researcher and UX designer championing accessibility and data-driven, user-centered design solutions.

Based in the Greater Toronto Area. Previously at the Ontario Public Service.

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The Caregiver Kiosk

Empowering caregivers and family members with information access and answers to their questions about long-term care at St. Joseph's Lifecare Centre
Design ThinkingProduct DesignUser Research
A tablet and smartphone displaying the Care Connect app and the kiosk home screen
Logo for a mapping/navigation platform called New Guide. White text on a medium green background with topographic accent lines.

New Guide Mapping

Exploring users' attitudes towards a proposed digital mapping and navigation platform that actively supports learning and engagement with their surroundings
Generative User ResearchResearch Moderation

Volunteer Region Waterloo

Supporting volunteers' information seeking behaviours and their needs via an information architecture overhaul and a visual redesign of Volunteer Waterloo Region's website.
Information ArchitectureUser ResearchInteraction Design
A laptop, phone and tablet displaying a redesigned version of the Volunteer Waterloo Region website

Let's get caffeinated and design together.

© E. Chau 2025
Designed with ♡ on Treaty Lands